Privacy Policy

1. Overview & Scope

This Privacy Policy governs the manner in which BMT Impex Private Limited ("BMT Impex", "we", "us", or "our") collects, uses, maintains, and discloses information gathered from users and corporate buyers across our digital platforms, including https://bmtimpex.com, subdomains, quotation inquiry systems, and customer portal services.

As a leading wholesale supplier and exporter of precision industrial bearings, we strictly abide by the Information Technology Act, 2000 (India), the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and recognized global data privacy principles (including General Data Protection Regulation / GDPR standards for international clients).

2. Information We Collect

We may collect information through direct submission when you interact with our quotation forms, catalog requests, customer portal, or WhatsApp business desk:

• Contact & Identity Details: Full name, corporate email address, business phone/WhatsApp number, job title, and organization name.
• Commercial RFQ Data: Bearing part numbers, dimensions, quantity requirements, engineering application notes, CAD/technical drawings, and delivery destination.
• Transactional Information: Purchase orders, billing addresses, tax identification (GSTIN / VAT / IEC numbers), and payment confirmation records.
• Automated Device & Log Data: Internet Protocol (IP) address, browser type, operating system, timestamped access logs, and referral source collected automatically to maintain system security and uptime.

3. How We Use Collected Data

BMT Impex processes commercial and personal information strictly for legitimate business objectives:

• Quotation Generation & Feasibility: Verifying bearing technical specifications, stock availability, and providing formal commercial quotations.
• Order Fulfillment & Logistics: Packaging, batch tracking, customs documentation, and coordinating Pan-India or international freight delivery.
• Customer Portal Management: Authenticating authorized client accounts, tracking order history, and delivering engineering test reports.
• Security & Threat Prevention: Detecting fraudulent inquiries, preventing DDoS attacks, and ensuring continuous platform reliability.
• Direct Communication: Providing technical order updates, catalog release notifications, or responding directly to engineering queries.

4. Cookies & Analytics Technologies

Our website utilizes cookies and similar lightweight technologies to deliver optimal responsiveness and security:

• Essential Security Cookies: Required to authenticate user sessions, protect against CSRF attacks, and remember UI preferences (such as Dark/Light mode).
• Performance & Analytics: Anonymized performance telemetry that tracks page loading speed, navigation pathways, and technical errors to continuously optimize site speed.

You have the right to modify your web browser preferences to accept, block, or delete cookies. Note that disabling essential session cookies may limit certain interactive features of our Customer Portal.

5. Data Security & Storage

We employ comprehensive physical, electronic, and procedural safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction:

• 256-Bit SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted using modern cryptographic protocols.
• Role-Based Access Control (RBAC): Access to client databases and quotation records is restricted exclusively to authorized technical sales engineers.
• Server Hardening: Continuous intrusion detection, automated rate limiting, and zero-storage of unencrypted sensitive passwords.

6. Information Sharing & Third Parties

BMT Impex maintains a strict policy regarding third-party disclosure:

• No Commercial Sale: We do not sell, rent, lease, or trade personal or corporate information to third-party advertisers or lead brokers.
• Authorized Logistics Partners: Essential shipping details (recipient name, dispatch address, contact number) are shared strictly with certified freight and courier carriers to complete shipment fulfillment.
• Legal Obligations: Information may be disclosed if required by law, subpoena, or government order in compliance with legal due process.

7. Your Privacy Rights

Regardless of your geographical location, BMT Impex grants you full control over your information:

• Right of Access: Request a copy of the personal details stored in our active database.
• Right to Rectification: Request correction of inaccurate, outdated, or incomplete corporate information.
• Right to Erasure: Request the deletion of your account and inquiry history, subject to mandatory statutory tax and accounting retention requirements.
• Right to Withdraw Consent: Withdraw your consent to commercial communications at any time.

8. Contact & Data Protection Officer

If you have questions regarding this Privacy Policy, wish to exercise your data rights, or have inquiries regarding our data handling procedures, please contact our Data Governance Desk: